Hey, my name is Tim Osterbuhr, and together with my wife Friederike (Rika), I co-founded DiscoverGeek.com.
Rika and I were both born and raised in Germany. In 2013, we decided to move to the US to get our Bachelor's degrees. I have a "sort-off" technical background from a high school with a strong technology focus and from building websites/mobile apps for a few years. While in college, we tested different business ideas from personalized children's books to an online T-shirt store. We didn't really hit it big with any of those ideas, but the profits have been high enough to support us financially.
However, we now know that we were more passionate about the entrepreneurial journey than the actual businesses. Together, we decided that DiscoverGeek could be a great way to combine our e-commerce experience with a niche that we are deeply passionate about.
At its core, DiscoverGeek is a search engine for geeky merchandise. We curate products from various places, and all of them are hand-picked. There is only one simple rule, if we think the product stinks, we won't list it. Fortunately, people seem to really like the concept. We started working on the site in May 2017 and are averaging $930/month.
We were running OtziShirts, an online shop for funny T-shirts, before the gurus hyped print-on-demand and the "get rich in 14-days with shirts" stuff. OtziShirts was doing great, many happy and repeat customers, but we couldn't really identify with the business. As die-hard geeks, we thought about ways to license T-shirt designs from franchises like Star Wars, Fallout, and Deadpool, but that turned out to be costly (very costly). Having the word "shirts" in your domain also doesn't really allow you to expand on product categories… lesson learned.
We took a step back and decided to start from the beginning. This time we would create a platform that would allow us to show all the products that we love, without the need to obtain licenses.
Rika and I thought about different concepts, but in the end decided on a simple search engine. We always had a terribly difficult time finding geeky gifts for each other and started all these "Wouldn't it be great if…" questions that in the end led to "Wouldn't it be great if we could create some sort of search engine for geeky products?"
Coming from an e-commerce background, we knew that Christmas would be our prime time. It was already May, and we'd created a simple six-month plan to try to hit the holiday season. If we could pull it off, we thought we could make at least $1,000 during November and December of our first year.
When I say the plan was simple, I mean it was really simple, napkin size simple.
Technology
There was no way I would have had the time to build everything from the ground up. We looked at different content management systems before deciding on WordPress. I'm relatively familiar with PHP (the programming language that WordPress is written in), Rika could start with the content right away, and both of us had worked with WordPress in the past, so it was a no-brainer. While Rika focused on the content and product quality, a friend and I began working on the search engine. (Thanks, Jan Koch!)
Content
Because we wanted to scale the number of products as quickly as possible, Rika had a difficult time meeting the content demands by herself. After a lot of searching, we found Emma, an amazing writer from the UK. Emma now writes all of our blog posts. If you are into geeky stuff, her posts are really worth a read.
Marketing
We just picked two traffic channels and agreed to stick with them for the first six months. We figured that paid ads would be too expensive, so we decided on SEO and Pinterest. At that point, we did not have a clear strategy for either channel, nor did we know if our choices were good. The only thing we were sure about was that we didn't want to run around testing a new "method" every week.
One benefit of working on the technology and content at the same time was that neither of us had to wait for the other person. We were moving on all ends, and it helped us to make big jumps in number of visitors and revenue.
I didn't think it would be so difficult to stick to the stuff that we'd committed to. There are so many shiny things out there. I'm being targeted by Facebook ad experts who want to teach me how to run ads every day. Vaynerchukian entrepreneur porn yelling at me for not going all-in on Snapchat, Youtube, and the next big social revolution. It's a jungle out there!
When we got started with DiscoverGeek, Rika invested some time into Pinterest. Neither of us had used the platform, and it took a few weeks to see any results. Her strategy was simple:
After about two months of constantly doing this, we decided that the amount of work involved was just too much for us. Comparing the Pinterest conversion rate to Google was also not helping to keep our motivation high. For us, Pinterest converted at 1/4 of Google's traffic. In the end, we decided to reduce the amount of time we'd spend on that platform.
Even though we decided to make Google one of our primary focus channels, we knew that e-commerce and SEO often don't play very well together. Lots of products often mean very thin and repetitive content with basically no value for human readers. Nevertheless, we needed a lot of products to populate the search engine.
Based on our keyword analysis we theorized that instead of trying to rank for individual products, it could make more sense to focus on franchise + category posts. Listicles were a great fit and provided some advantages. First, content creation was much easier, because of the variety of products which helped avoid duplicate content. Second, the content variety made it much more interesting for readers. Third, we believe Google always prefers well-written long-form content vs two- to three-sentence product descriptions. To get an idea you can check out our Astronomy Gifts or Stranger Things Merchandise articles.
In the beginning, we focused on very low-competition keywords with ~1,000 monthly searches (based on Google's keyword planner). Our ranking in Google for a few of those keywords increased relatively quickly, and we started to see some initial results after about two months. At that time, Emma was producing a blog post every 48 hours. After about four months, we saw some early successes and decided to gradually try to rank for keywords that we determined would be a bit more difficult.
Month | Visitors |
Jun | 826 |
Jul | 1331 |
Aug | 2652 |
Sep | 4605 |
Oct | 8239 |
Nov | 16438 |
Dec | 18140 |
DiscoverGeek makes money through affiliate links. Each website we work with gives us a cut of the sale amount that we've generated by sending a customer their way. It doesn't matter if they buy the product we recommend or a different product. Our cut always depends on the affiliate partner and usually ranges from 4%-20% of the sale amount.
We generated our first few conversions in July, but nothing worth talking about. August was the first month that we cracked triple digits, and it was a great feeling. Until this point we still had doubts if we were on the right track, but when September came and we saw the numbers moving up, our motivation skyrocketed.
We've seen steady growth since, and we ended up having our best month (as expected) in December, with $2,712 in revenue. We were hoping to hit $1,000 during Christmas and are very excited that November/December combined generated almost four times our goal.
In the end, it is all about consistency. It really hurts when you create lots of content but don't see an immediate increase in traffic/revenue. SEO is like a marathon, not a sprint. It just takes time to move up the ranks in Google. Be realistic, and adjust your timeline from days/weeks to months.
Month | Revenue |
Aug | 146 |
Sep | 253 |
Oct | 350 |
Nov | 1197 |
Dec | 2712 |
There are many small goals, but we have three main goals going into 2018.
Our number one goal is to continue to grow. We are still investing heavily into new content and are constantly expanding the number of products that we feature. It is generally a bad idea to rely on a single traffic acquisition channel. For that reason, we are currently testing a few different ideas to expand the brand on social media and other platforms. We are also considering pushing content on our personal instagram accounts vs a "company" account and Rika has already seen some small successes.
Another goal is to increase our margin by adding a store to DiscoverGeek. We believe that we are in a pretty good position to start offering a few products in our own store. The past six months have shown us some items that sell surprisingly well, which is great when you are trying to decide which products to start with.
Our third and final goal is to expand our content into new categories. Product listicles are great, but there is a limited amount of popular franchises. Sooner or later we will run out of ideas, so we have to test other content. There will be different angles that we are testing, but you can already get an idea by looking at our Comic Con Map or Batman vs. Puppies articles.
When we started DiscoverGeek, our main areas of focus (picking products, generating content, and creating the search experience) were not in sync. Rika would pick products, Emma would write articles, and I would populate the search engine. This was a huge time killer, and we quickly realized that three people were doing the job of one.
Armed with this insight, I decided it would be a good idea to go back to the drawing board and change the way our backend works. Instead of manually adding the products to our search we now have multiple ways. Products can still be added individually or imported, but we also automatically pull all products from Emma's blog posts.
Another issue was to decide how we would rank products. When we started, there were no insights besides our own good or bad taste. Clicks on products are helpful, but as a young website you'll probably not generate enough data to see real trends.
One helpful way was to look at metrics of product pages that we are linking out to. You usually won't see any sales data, but there are certain public metrics that in aggregate give you a pretty good idea of what people think about items. Do people share it? Link to it? You get the idea. :-)
Finding good team members is really difficult. Finding a writer that fits the voice and spirit of your brand is close to impossible. Rika and I are by any measurable standard terribly slow writers. We knew that we needed to find someone who could help us produce high-quality content on a daily basis.
Fortunately, Fiverr came to the rescue… just kidding, you must never go there Simba.
Jokes aside, we pretty much searched on every platform we could think of. Including but not limited to Freelancer.com, Reddit, Textbroker, a few local places, and more. In the end we paid for over 20 test articles until we found Emma. I wish I had a better tip than really take the time to interview people and do test articles, but I don't.
I think working on something you are super passionate about helps A LOT when it comes to day-to-day operations. When you have to do tedious tasks, your new site doesn't make much money and growth is slower than expected. It really helps to work on something you are genuinely interested in.
Even if DiscoverGeek is not some viral phenomenon that pays all our bills, and even if we're just browsing through the products ourselves, it's still a lot of fun for both of us.
It has been surprising to us that there weren't many husband-and-wife teams out there. Obviously, this is probably not going to work for everyone, but working with your spouse can be really awesome. If your partner shares the same journey, each of you understands why the other is working late, is annoyed, or needs a break. No more making sure that it looks like you are actually working when your partner comes home. ;-)
Overall, I think one important habit is being very organized. Hey! We are Germans after all — we were born with binders and boxes in our hands. It is great knowing what you should be working on and what you want to accomplish when you wake up. We are using NirvanaHQ, but honestly any solid/advanced to-do manager will probably do the job just as well.
Patience. Most people don't drive a lot of traffic/revenue to a new project right away, unless they have very deep pockets. Don't give up too quickly if you don't see instant results. This is especially true if you focus on organic traffic.
Set reachable goals for yourself and your team. Instead of setting our Christmas goal at $1,000, we could have gone for $10k or even $100k. But would that have been realistic? You'll get frustrated REALLY quickly if your goals are way too high. By any means, shoot for the moon, we all want to be millionaires, but let's first get our project to $100/month, then $200/month…
Don't get sick. Many entrepreneurs, especially those working on their first idea, catch a severe Analysis Paralysis. Common symptoms include researching various competitors, marketing methods, and customer personas without actually taking any notes. Doing research is great, but set yourself a time limit and definitely take notes. By the way, this might be disappointing, but there probably won't be that one article/forum/mastermind that makes your business successful. Stop over-thinking.
Limit your exposure to entrepreneurship porn. You most likely don't listen to [fill in guru name] to learn anything actionable that you can apply to your business. You are probably listening to [fill in guru name], because it makes you feel good. Often times they share a lot of "you can do it too" fluff that motivates you for a few seconds, but leaves you without any real advice that you can apply to your own business. Some motivation here and there is nothing bad, just don't make yourself believe that by listening to these speakers you are putting work into your business. If you don't want to franchise a McDonald's, your business probably has its own set of rules that will make it successful. With the words of one of the most progressive thinkers of our generation, "Just Do It!" —Shia Labeouf
Thanks for reading. Please don't hesitate to reach out if you have any questions or comments. We'd love to hear from you.
Thanks for the interview, this is one of the most aspiring interview for me here :) As I try to market my small niche website through SEO, I really want to learn tw things:
Thanks!
Thank you for your inspiring example. I have an e-commerce store and I'm struggling to attract visitors. What website would you recommend to find a great content writer like Emma(after reading through test articles ofcourse)?
Whoa this is awesome. I’m a geek too. Question: what plugin did you use for the shop by brand page?
Thanks Wilson! Unfortunately no plugin, all plain old HTML / CSS :-)
Well done Tim! you did an extraordinary job. Just a question what's your conversion rate?
Thanks Pedro! Taking variability of traffic channels and the Christmas season into account, I wouldn't want to use our current conversion rate as a base line. Depending on the time of the year around 2-3%.
Nice site! Have you looked at utilizing Amazon's APIs to check prices and availability? I quickly skimmed and found that "DC Comics Bombshells mug" is currently unavailable to buy from Amazon.com! Now you've driven me away from your site without being able to buy anything, so I'll probably just google the mug name and buy something else and leave you without commission. Amazon's product API is a bit clunky, but you can get product availability from there.
You should also look up OneLink or some other way to redirect international traffic to Amazon.co.uk etc if you have significat international traffic.
Hey Hannu, thanks for the recommendations! We completely forgot to list "tracking stock levels" as one of the challenges, great catch! It definitely is a very big problem for us. The Amazon API will come in handy, I'm a bit more worried about the other stores (without APIs). Still thinking about the least intrusive way to do all the requests to check the inventory levels daily.
I'll definitely make sure to make OneLink a priority. Could be a quick ~10-15% revenue boost!
Thanks for doing the interview! I am starting a POD shirt company on Shopify myself and the thing that keeps me up at night is how I am going to get traffic. Any words of wisdom on how to market a t-shirt ecommerce site? SEO? Paid ads?
Hey thanks for reading! It depends on your timeline and budget. I wish I'd had the right answer for you. Here are at least a few quick insights that might save you time/money.
First, Facebook ads work, but are VERY expensive. Lots of people have been burned by "experts" selling courses on how to run ads on the platform. Don't be a sucker for Gurus, there is a steep learning curve and "only $5/day per ad" tests accumulate quickly. Great place to make sales, but if you haven't run FB ads before, be ready to spend at least a few thousand $.
Second, Adwords ads work, but are VERY competitive. Let's make a few assumptions: $25 shirt, 65% margin, $0.5 CPC, 3% conversion rate. On average you'd need 33 clicks to make a conversion... 33 * 0.5 = $16.5 cost per conversion, but your profit is only $16.25. You are competing with advertisers who over the span of multiple years figured out their customer lifetime value. They know if they acquire a customer at $16 they'll sell them an additional 3 shirts in the next 2 years via their email funnel. You don't have that information yet (probably).
Third, SEO works, but takes time. Don't quit your job yet ;-)
Many more traffic channels out there, but no secret insights that easily generate valuable traffic. Pick 2 channels and go at it, something always works out :)
Amazing! Thanks for the thorough response. Exactly the kind of information I was looking for.
Have you run into any issues with using logos and characters for your site's graphics?
Thanks for checking out the site! We haven’t run into any issues yet. It isn’t always easy to decide what constitutes as fair use. However, for most of our images we use actual product photos and combine them with backgrounds in Photoshop. In terms of logos, it should be very obvious that we are not trying to mislead anyone into believing that we represent the brands :-)
As someone who is starting a content-based website, this was an awesome read. Thanks for this great interview!
Such a great way to put it. Other common symptoms (for me) is looking at my damn Google Analytics way too much and overanalyzing!
This was one of the best indiehacker interviews ever I think. Primarily due to the very spot on observation about marketing porn and sensory overload that is an under-discussed phenomenon in this industry. Production must by at least 5x > Consumption to really move that goddamn needle.