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Confessions of a Social Media Professional...

After 3 years working in social media (Buffer.com), I applied my learning to my IndieHacker project (Remotive.io)

  • Today, we have 25k email subscribers, 16k on Twitter & 10k on LinkedIn.
  • We're not on Instagram/Facebook because they are bad for society.
  • We share content daily, getting 100s of RT & 1,000s of Likes weekly on Twitter + LinkedIn.
  • All is organic, we never pay (take it from a former Google employee).

What am I sharing here?

MY 10 TIPS FOR ALL INDIEHACKERS
MY SOCIAL MEDIA STRATEGY

AMA if can help, happy sharing :)


DISCLAIMER:

  1. Getting Social right takes time:
    Let's be contrarian: If you're not on social, I argue that you don't believe in your product enough.
    If you believe in your product, staying quiet about it means doing a disservice to your prospects and users.
    Start your Twitter & LinkedIn presence today, you'll be in the game. It's a starting point you can improve from.

  2. It's a numbers game:
    At the beginning, 100% of my tweets fell flat. Today, it's only 50%. Out of the rest, 40% have potential, 10% do well. What do I mean by doing well? Getting tons (100s) of organic RTs. What does having potential mean? That you're talking about the right topic but your delivery/copywriting wasn't good enough.

  3. Know WHY you're sharing:
    My goal isn't maximum spread, my goal is expressing myself clearly and having fun along the way. It helps me articulate my thought process. Impressions are just a byproduct. Know what your goals are!

MY 10 TIPS FOR ALL INDIEHACKERS

  1. Have a voice:
    Your audience value OPINIONS over FACT. So tweeting statistics and industry news, your brand should have a voice and stick to it. Show that you care. Talk to the GUTS and HEART, not to their HEAD. Show them that a HUMAN is tweeting, not a ROBOT. REPLY to followers, ASK questions to people you look up to.

  2. Pop Culture is 🔑:
    Leveraging top memes, breaking news, pop culture update to share your beliefs help you to communicate outside of your followers group. This week, you should be talking about Halloween, Thanksgiving or the news.

  3. Format matters:
    Use images/emoji/GIFs whenever possible AND appropriate. Check about "Pablo by Buffer", it will make your life easier.

  4. Consistency matters:
    Get your free/paid Buffer account and start sharing everyday. Showing up IS half of the battle. Organic reach is at an all time low. Make sure you post often, it's cool to repeat yourself. Only few followers will see your tweet..

  5. Always have a RT/sharing mindset:
    People will re-share your content when they feel like: "YES! 100% agree, MY FOLLOWERS should know about this!". Keen in mind that a tweet is popular because it makes the RTer look good/funny/interesting/quirky...

  6. Best Threads are emotional:
    Top storytelling anchors emotional attachement to the story, else folks tune out. Take it from Pixar, Disney & HBO - storytelling always wins.

  7. Copywriting rules:
    Words, tone, rhythm, spaces, tense, removing adverbs matters. It's hard for non-native speakers. Up your skills and/or get native speakers to review your content.

  8. Be a parrot 🦜
    Most people who have something worth saying only say it once.
    That's a mistake! If you do well, do it again!
    Why? If you have a hit song, go on tour!
    If you believe in what you say, you must repeat yourself. Else, you're wasting great content.

  9. Great artist copy.
    Find social accounts that work really well. Reverse engineer why their content is engaging. Look at the content and format. Then, ask yourself if that's applicable to what you do while staying on brand. If so, get inspired!

  10. BONUS: It gets easier:
    If 10,000+ people follow you for a cause, it's easier for supporters to relay your message. Stick to it, it will become easier over time.

MY SOCIAL MEDIA STRATEGY

  1. Explore Slacks, Specialised forum, Quora... to see what people are interested by/worried about when it comes to your biz/industry.
  2. Use twitter as a lab, testing your idea on your audience.
  3. Use Buffer as a tool to post often and a lot. You need to keep on testing.
  4. When a tweet doesn't "work", keep on crafting/tweaking it.
  5. When a tweet "works", post it on LinkedIn + blog about it!
  6. When a tweet "works", explore the top tweets/comments, those are gold.
  7. If a tweet "works", repackage it and repost it once a quarter.

AMA if can help, happy sharing :)

posted to Icon for group Growth
Growth
on October 29, 2019
  1. 2

    Wow love it! This you develop remotive from scratch or work with a base/script?
    Im trying to develop a job board for medicine students in Argentina.
    Thanks!

    1. 1

      Hey Nacho! We're built on an Odoo.com base :)

  2. 2

    This is a great post Rodolphe? As @foreverhannahle mentionned in this thread, i used too to hate Social media, but do we have a choice nowadays. Hard part for me is consistency. i know that I need to follow/unfollow, retweet, comment, question etc. Just that ... it takes so much time for minimal results in real time. I guess the mindset is just keeping in mind that those compound over time. So don't slack off and just do it - that's the mindset in need to get in. Cheers cool post and refresher

    1. 1

      That's right Laurent, feels good to keep at it :)

  3. 2

    Do you recommend starting accounts that are in your "Niche" versus making an account that's specifically about your product. For example, a sports tracker app. Would you start a page that shares funny sports memes and then have a link/description of your product and sign up link in bio?

    1. 2

      Hey! Great point. Some IH members strive through specialized groups. lemist.com, doing over $1m/yr, did this beautifully here - https://www.facebook.com/groups/TheEmailOutreachFamily/
      Rule of thumb:
      First, find FB groups/ Slack community / Subreddit in your niche. Join, learn, take it all in. Tough to emulate what you don't understand well, take your time
      You'll understand it all better, then you may create your own (tough but not impossible in 2019/2020). If you can't find any, it's a strong signal that the need you're working on is not important/painful enough.

  4. 2

    I'd love a really simple tool to give me a birds eye view of social stats for all the channels we use, do you use anything like this?

    1. 1

      Hey Rosie! I use native stats from each tool. My sense is that for the first year or so it's often about showing up rather than expecting ROI because it takes time! Sorry, others may have better/comprehensive tools for this :)

  5. 2

    This is one of those well timed posts as I'm a few weeks into the social push for my brand and thankfully I've been following nearly all of these steps.

    It was pretty grim to start of with, I tried following a bunch of accounts hoping for follow backs but it looked like crap for my profile and anyone who did follow back wasn't really worthwhile. Those kind of followers may as well be paid for and time saved.

    So instead I unfollowed everyone and have been posting content every day that lends itself to what we're doing. It started off with little engagement but after a few weeks I'm finally starting to see small increases. It's not much but I can feel some momentum shifting.

    And it's enough to keep me going and knowing it'll keep getting better.

    What I like to do is click on the insights and see the total number of impressions. Even if the engagement is low, you'll still see that those words you typed will have made an appearance on over 100 screens and that alone is worth it. Just gotta keep at it.

    And Pablo is a damn life saver. That thing is awesome.

    1. 2

      Also - if you have any links to the buffer podcast people, have them do more content on going from 0-100, rather than big brand ideas. It's a good show but a lot of it is definitely aimed at the bigger ticket clients I'm sure.

  6. 2

    What a great post Roolphe thank you so much for sharing your knowledge.

    I would like to ask you something regarding https://www.colorsandfonts.com

    I am in IG ( fairly active ) , Dribbble ( post mostly every day from 1 to 5 shots ) , FB ( not active at all ) Behance ( now and then ) Twitter ( is just me )

    I mean, I am a solo founder and it takes a lot of my free tine to post there.

    Is it worth to be on so many social media platforms?

    Thank you so much and have a great day.

    1. 1

      Great site & presence, Michael! Agreed, it can take a lot of time.
      It's all down to what your goal is. Your IH dashboard shows Monthly Unique Visitors is rising. I'm curious, what's your overall goal through your social presence?

      1. 2

        Thank you so much. I appreciate that.

        Sometimes I post on dev.to, HN, reddit...but not much...just updates.

        Well I am trying to create an audience for the future.

        I am planning to make it a platform for users to share their work by adding the palette they have used.

        1. 1

          Feels great to exercise your PR muscle!
          Within the first 12 months, the Pareto principle (20% of content attracts 80% of traffic) often becomes visible :)

  7. 2

    God I hate social media, and after working on it for marketing roles, I resisted using it for ANY of my side projects. But I had to give in. You can't resist it these days (for most businesses at least). I have to force myself to enjoy it now. Glad you shared this info because you're so right! Looking forward to implementing these tips

  8. 2

    Just wanna say it's cool you're not on FB/IG. I got off FB years ago (personally) and don't miss it at all. I am on IG for my startup (and FB too because they make you!) but not sure if it's worthwhile. I just started the twitter account https://twitter.com/Airapy1 but am having a hard time because our mission is very serious-- "increasing access and affordability to mental health" -- and twitter seems to work best for humor and light stuff. Thoughts on what to do when your core business is not "fun"?

    1. 1

      Would follow the right hashtags (eg. #mentalhealth in on fire) and find/follow accounts who support/enrich the message you're advocating for!
      See https://twitter.com/ShopMoods and https://twitter.com/RealAnxietyMan for two different and valid tones on the topic :)

      1. 2

        I am already following Anxiety man! And he follows us. Will look at content more closely. thanks!

  9. 1

    What resource do you use for finding good slack groups? And what has been your most successful method of increasing email subscriptions?

    1. 1

      Hey Jack! Best method for email subscription has been content marketing and consistency (publishing without fail for 5 years) :)
      There are so many slack groups, unsure where to find a list. Few are enjoyable/curated/active - often requires moderators and community management, which makes it a nice place to hangout :)

      1. 1

        When you say content marketing do you mean taking your email content and sharing it on other platforms? Or just being consistent in writing the emails and people share them via word of mouth?

        Where do you find your slack groups to join?

        1. 1

          When it comes for content marketing, both! each newsletter should be 1) sent and 2) re-sent to unopen then 3) turned into a blogpost + 4) shared on social multiple times (at least 3-5x times).
          Slack groups I'm part of were mostly local communities (city/country-wide) or interest-based (industry-wide/skill-based/alumni community...). I asked around on twitter when I lack info :)

          1. 1

            That's really useful information. Thank you.

  10. 1

    Great tips!!
    Please tell me more about not using FB or Insta..

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