I'm Josh Kaufman, author of three bestselling books on business, skill acquisition, and applied psychology: "The Personal MBA," "The First 20 Hours," and "How to Fight a Hydra." I'm also a full-stack Ruby developer, focusing on web apps and internal tools for my publishing business.
My website:
I'll be here on Monday 9th of September 10am Mountain Time to answer all your questions. Ask me anything!
Hi Josh! Thanks for taking the time to connect with us.
I've been recovering from Chronic Fatigue Syndrome since 2011, and have found great strength from your blog posts about your own journey to health. It was your article a few years back that introduced me to SAMe :^)
I've always wondered:
Have you got a system for pacing yourself- making daily, consistent effort in achieving goals without risking burnout (which in my case can set me back for days)?
Sorry if this is a bit more personal... have you struggled with the idea of making your health condition public? Have people you work with been understanding? Only close family/friends know about my CFS, I never told anyone else especially people I work with for fear they may think I'm "weak" or treat me differently from others. It is now my goal to build a community around CFS, sharing my experience with others. Part of me is feeling jittery about letting my "armour" down... any advice, Josh?
Thanks so much!!
Context/background: https://joshkaufman.net/debugging-dysthymia/, https://joshkaufman.net/2018-annual-review/
Glad to hear it - chronic fatigue isn't fun, and I'm happy to have helped in some small way. I'm looking forward to hearing more about your new community - it'll help a lot of people.
One of the biggest adjustments has been in how I make long-term future plans and commitments. There's quite a bit of variability in my energy level day-to-day: some days will be fine, and others will not. That makes future commitments, like running live events, committing to deadlines or dates months in advance, etc. challenging. I've always had a preference for flexibility and control over my time/work – this experience has cranked that to 11.
I try to make progress on my current project every day. Sometimes I can manage 6+ hours of focused effort, and some days it's a struggle to complete one. Regardless, sitting down to do the work on a consistent basis is important - even on bad days, consistent effort adds up.
In terms of talking about this in public - it's a bit scary, but it also freeing. Many conditions on this spectrum (and there are thousands) are difficult in terms of symptoms, but feeling the need to present an "all is well" face to the world adds stress and effort on top of it. Being open and honest about what you're dealing with, in my experience, makes it easier to manage.
It's a fine line, of course – it's not in anyone's interest for you to be known primarily for your condition. For clients, colleagues, and people who rely on you for specific results, it's better to be known for what you can deliver – as long as you set clear expectations and communicate that certain ways of working don't work for you.
I've decided to discuss what's going on because much of my work is public, and I think it's valuable to talk about things like this in an open and honest way. Many of the improvements I've been able to make have come thanks to people who are researching and writing about these subjects in public - if I can contribute to that, even a little, it's worth sharing my experiences in the hope it'll help someone else.
Hi Josh, thank you so much for your thoughtful and honest reply. It's given my day a lovely energy boost! ;^)
Yes! "Little and often" has become my M.O. these days. My condition has taught me so much, not least patience and learning not to be too hard on myself.
Appreciate your advice and thought process on the decision to go public with such information. It's always tricky but I do feel it in me that my next thing/mission is to create this community (despite my head arguing!); and the good that'd come out of it would far outweigh the bad.
So glad we got to "chat" today! Look forward to sharing my progress with you in the months to come.
Be happy & Well,
Francina
Hi Josh, Thank you for doing this AMA.
My question is: If there was one skill (aside from actual illustration skills) you would recommend a freelance illustrator to concentrate on for 20 hours to develop basic competency in, would do you think would be most beneficial for someone at an early stage of developing their service?
Thanks again for your time.
I've hired several illustrators over the years. Here's how I think about it, from a jobs-to-be-done perspective:
When I need a book cover, I hire a specialist like Pete Garceau (http://petegarceau.com). His reputation in the space is excellent, and his portfolio is optimized to attract that kind of work.
Other illustrators have a style that's a good fit for the work - I hired Jeff Brown to illustrate How to Fight a Hydra (https://www.deviantart.com/jbrown67/art/Hydra-730636985) because I loved his approach to both environment and huge scary creatures.
I'd recommend identifying a specific type of work / client you're trying to attract, then invest ~20 hours in creating portfolio pieces around that style, which you can use for marketing your work.
Thank you very much for your answer, that makes total sense.
Hi! Long time reader here, I've been following your work since 2010 and have read all 3 books.
What are your writing habits and routines?
What gets you through the writer's inner demons and your own chronic fatigue?
How do you edit your work?
Writing habits & editing: most of my work is synthesis, so a lot of it happens in my head. I read a lot, take notes, sketch out ideas, rearrange them, etc. until I feel like it's "cooked" enough to start drafting long-form. Drafting is always painful and frustrating, and takes the longest time.
Once I have a draft to work on, editing is usually easier and faster - I usually go through 6-10 edit passes before I publish. The first few edits are on my own to polish, then I send it off to my editor (David Moldawer, https://bookitect.com), agent (Lisa DiMona, http://writershouse.com), and early readers for feedback and further editing.
It's a lot of work. The thing that keeps me going is the work itself - I try to choose projects that I want to exist in the world, and should exist, but don't yet. My general rule of thumb is to avoid writing a book unless I want to read that book 20+ times, because that's what it's going to take to create it.
Thank you! I'll share what you said with my other writer friends as well.
Quick fangirling here: I've replayed the audiobook of Hydra many times, reread Personal MBA many times the past decade (as needed), and I've applied the First 20 Hours at the start of any skill acquisition. Just wanted to say it made a difference.
I'm cheering for you and your work!
Thanks, Chrysline – that means a lot to me. You're the reason I do what I do!
Hello Josh,
My first question is associated with learning and information recall:
What tools or techniques you use or can suggest for organizing knowledge and for boosting information recall? For example I'm learning web app programming and sometimes I must do longer (like a week or two) breaks in learning in order to focus on other things. After such a break I often find that relearning of material is needed. I do write notes in Evernote but it takes a lot of time to load them into memory again :-) I know that some people use spaced repetition (which BTW you also described in chapter 3 of "The First 20 hours") to boost memory recall. I'm thinking on doing flashcards from my Evernote programming notes for Anki or similar software and start to going through them on regular basis. Making some kind of offline interlinked map of knowledge is also an interesting idea. What are your current thoughts on those topics?
The second question regards finding and evaluation of an idea for a business in a given physical or virtual (such as the internet) area. How would you evaluate the given market if your business makes sense and if not what kind of business and business model makes sense in a given situation?
Thanks and sorry for a text wall.
Regards M
Over the years, I've gotten a lot of milage out of straightforward notetaking - just write down what you're trying to do, how you're planning to go about it, sketching implementation details, and current status. It's not complicated, and it's valuable both in cementing what you've learned and re-loading cognitive state after a break. I've found writing notes by hand a lot more useful than electronic notetaking in all forms.
For code, commenting is essential. It sounds simple, but it's very effective, particularly at the beginning or reviewing code you wrote in the past.
Spaced repetition is good for memorization, and not much beyond that. It's important for some skills (like language vocabulary, retaining concepts in a field, etc.) but overrated in most others. Practical concepts are better reinforced via active use vs. study.
Re: evaluating markets - here are two good places to start: https://personalmba.com/10-ways-to-evaluate-a-market/ and https://personalmba.com/12-standard-forms-of-value/
Interesting. Writing notes on what we are trying to achieve could have similar effects to the "rubber duck" technique (https://rubberduckdebugging.com/) but on paper - I'll try.
My worst "enemy" is a relatively small time window in which I remember what I've learned - more regular practice in smaller time chunks, using spaced repetition seem to be worth trying.
Personal MBA definitely is on my reading list, those chapter fragments indeed give nice start. Thanks for sharing and good luck with your goals.
Hi Josh :)
I ve read your book Personal MBA and gave it as a gift to my friend who established her own business. My quesroblem is It has been 6 years from my graduation an when I look back on my past I could not manage my career very well. Now I am 30.
I wanted to become a pilot and in order to do that I had to develop my English by taking TOEFL 83 point in 2017 after 7 th trial previous ones were 48 53 68 69 73 80 in a row :)
My degree is Food Engineering in 2013 b/c I like chemistry but my passion is aviation as I mentioned above, this job requires high financial power. During last 6 years I faced several hardships;
But I realized that I cannot work for others I have to create my own job and my interest is aviation
I do not like blaming my country's conditions ( Turkey) but I have no money and did not find a proper job for developing my skills
I tried to be a pilot for cadet programs 4 times 2008,2009,2017,2018 but I could not make it.
Finally, I am preparing for government officer exam we call it KPSS which is an ordinary any further from my professional field but this job offers financial stability and it will take 2 years to get in there
Nowadays I am analyzing myself..
As you know maybe we can say I failed at my career, I could not find a job which I like.
If I leave the country for moving to other and create my business in there, can I have a chance ?
Or How can find a right path to reach my ultimate goal ? Thanks
Hello Josh,
thanks for your post!
I wrote a book where I gathered ideas for founders who would like to create SaaS applications but are out of ideas, see it here https://www.saasforge.dev/books/23-ideas-for-your-next-saas
I know it may be a little bit out of your interest, but let me take a shot...
What would you suggest to make it a bestseller?
Thanks a lot!
I'd recommend starting with this: https://booklaunch.com/book-launch-bestseller/
Books are businesses - you need to have a marketing plan.
Thanks for your advice! Have you used this methodology for your own books?
Yes - I'm one of the examples referenced towards the end.
This is really neat, thanks!
Hi, Josh,
I would like to thank the amount of valuable information you share with us, from the recommended list of books I decided to start with the part of personal development and I must say that changed my life, helped me develop a philosophy of life and have a tranquility that I had not felt for some time.
I really have no idea how many thousands of books and information you have had to read to achieve this, but I thank you infinitely, it is a great legacy and I feel very fortunate to have found a great mentor.
I have decided to finish the complete list of proposed books, so far it has been an incredible journey, although I have found that sometimes I find it difficult to apply all the concepts I am learning.
I developed a system in which I organized a list of skills or things that I would like to implement and as if they were a stack, each week I work on 3, and once I finish one of them I replace it with a new one from the master list.
Do you think it's an efficient methodology or would you recommend a different one?
Thank you
Sounds like a sensible approach to me - be sure to take notes if you're not already.
I am from Nairobi, Kenya. Which is the most reliable platform that I can use to purchase both print and video of your upcoming work?
Hello!
For print - I'd recommend contacting a local bookseller capable of importing books. They're likely to import the British Commonwealth editions of my books from Penguin, which should be straightforward.
Re: video - I'm planning video courses for my work in the near future. (Personal MBA is first on the docket.) If you haven't already, sign up for my newsletter at https://joshkaufman.net/newsletter - that's the best way to know when new books & courses launch.
My question is: What is single the most important skill in ecommerce?
Thank you for your work and books.
This is a very broad question. The most important skills in ecommerce are the most important skills in business: "ecommerce" is just a business that uses specific distribution channels: https://personalmba.com/distribution-channel/
Everything in The Personal MBA applies to ecommerce businesses, as well as every other business.
Also - I think it's important to avoid looking for "single most important" anythings. The world is complicated, and there are always multiple contributing factors. Trying to find a magic bullet or single universal solution can be misleading at best, and destructive at worst. A more useful approach is to identify all of the factors that are important in as much detail and precision as you can, then work on making sure each of those factors is satisfied.
Thank you.
Will there be any new subjects covered in this edition of the book?
Context: https://twitter.com/joshkaufman/status/1167619492178014214
The new edition of The Personal MBA has edits throughout, plus ~10% new material. It’s a significant update. The publication date hasn't been finalized: sometime in the fall of 2020.
Do you feel anxious before showing your work to other people and launching your books and what strategies you use to overcome it?
Always. A lot of that feeling is wrapped up in anticipating how people will react to my work. Will they disagree? Will they misunderstand? Will they be offended? Will they think less of me?
One thing that's helped me a lot is visualizing the size of the audience I'm writing for / marketing to.
Here's a list of stadiums by capacity worldwide: https://en.wikipedia.org/wiki/List_of_stadiums_by_capacity
Pretty much everything I do has an audience that's larger than the capacity of even the smallest stadium. In a crowd that large, even a fraction of a percent of the audience is a sizable number.
It's easy to imagine that, in a filled-to-capacity stadium, a few hundred people aren't going to be into what's happening at any given time. That's not odd, it's an expected outcome, and there's no way to avoid it.
That image makes it easier to do what I do, and not worry about it so much. I can't control someone's reaction to my work, but I can focus on doing the best work I can. That's enough.
Thanks, that is a great answer and makes total sense! And I think you sum it up very good: Focus on doing the best work we can do!
Thank you for doing this AMA! I am blushing because I have started your book "The Personal MBA" but I have not finished it. That is my problem not yours. I have issues around finishing.
-How did you get the motivation to finish your books?
-Did you use any online resources to help you in your writing process?
-Any writing forums that you like?
I'm not a huge fan of writing forums. Part of that is because I don't identify as a "writer" - I'm a researcher / experimenter. Writing is one of the ways I turn my research into something that's useful for other people.
In terms of motivation, I try to write books I really want to exist, and that don't exist in that form yet. Once I'm in the writing process, it's a combination of stubbornness and knowing there's no partial credit for an unfinished work - it's better to not write a book at all than start working on one that you never finish.
I've always liked this Churchill quote:
I've discussed this with many authors - everyone gets more and more tired of the book they're working the longer they work on it. That's a good reason to work quickly, push the first draft to completion as soon as you can, go through a few rounds of polishing, then publish it.
Hey Josh! Thank you so much for this very thoughtful advice. You have truly helped me. I decided I am ready to publish some ebooks and I started mocking them up. Kindle has this new program and so far it is pretty easy to use. Great advice about the forums as well for writing really not useable.
OMG! I'm actually just reading The Personal MBA right now. I started reading it like two years ago but decided to pick it up only when I'll actually start a business. My question is (and I'm sure you've clarified this plenty of times): do you recommend reading The Personal MBA cover-to-cover or just going to whatever chapter you think is helpful on the spot? Thanks!
I'd recommend a cover-to-cover read first. Think of it as a comprehensive business course that costs less than $20 instead of thousands. The book builds on prior concepts as you read it, so you'll make a lot of connections between the various concepts and principles. After that, it's easier to refer to the book as needed.
I've had a lot of readers listen to the audio for the full read, then pick up the print or ebook edition as a desk reference.
I encountered you during your "How to learn anything in 20 hours" campaign. Some of your examples were related to language learning and as someone who has worked hard to get to fluency in foreign languages, I was surprised at some of your claims. I know you weren't claiming to reach any meaningful broad-base skill level in a human language in 20 hours but I was still skeptical of your approach.
So my question is this: in the 6 years since, have you actually reached a professional level of competency in any foreign language?
If so, have your beliefs about acquisition strategy changed at all?
I think the way to think about complex skills like language acquisition is "what's the most effective way to invest the next ~20 hours of my time?"
By way of metaphor - professional language acquisition is like this: https://i.imgur.com/BqKyHUP.gifv. Multiple considerations and specialized requirements, high stakes, and plenty of opportunities for subtle errors to have significant consequences.
You can get there, but it's going to require a lot of practice over a significant period of time - no getting around it.
Given that reality, the best approach is to make sure every unit of practice is applied to solid fundamentals + the next specialized skill you need to get where you want to go.
Early practice will look rudimentary. (Extending the metaphor - like this: https://www.youtube.com/watch?v=PyAVQl9lBAc) As you improve, you ratchet up the level of complexity to slightly above your current skill level. Over time, you learn to perform under complex demands.
The 20-hour process is recursive - you keep doing it until you reach the skill level you're working toward.
The only part of my acquisition strategy that's changed over time is more emphasis on deciding what you want to be able to do. It's crucial: the better you're able to define and describe what skill looks like in your case, the more effective the strategy will be.
Re: language - I have not. Language acquisition is not a high priority for me at the moment, given my current projects and personal circumstances. (See https://www.indiehackers.com/post/91551a5112?commentId=-LoLHalw7T_g-pAwwVNm)
Yes, learning a language not closely related to one I already speak and getting to a functional level was a massive undertaking. Nothing related to tech, business or any academic subject I've pursued approaches it.
Thank you for your honest and open reply. Sorry to hear about the health issues!
What is your relationship with publishers? How did you evaluate them? Then how did you go about getting published?
I have a good relationship with my publisher, Portfolio / Penguin Random House. (https://www.penguin.com/publishers/portfolio/) Portfolio published The Personal MBA and The First 20 Hours.
I also publish my own work in some cases: How to Fight a Hydra was the first book I published independently.
There are pros and cons to both approaches. Working with a publisher includes editorial support, production support, retail distribution, and a financial guarantee - all valuable things. The tradeoff is that it's slow, and publishers are locked into certain formats and ways of doing business that are limiting. Independent publishing is faster and more flexible, but you retain all of the production and distribution responsibility, with zero financial guarantees.
Publishers rely on agents to acquire books, so the first step in working with a publisher is to identify a reputable and skilled agent who's willing to represent you.
Indie publishing is open to everyone. If an independent book sells well, agents and publishers are often interested in publishing it through traditional channels.
Thanks for doing the AMA! I have a few questions, mainly around being an author.
Thanks again!
General writing discussion here: https://www.indiehackers.com/post/91551a5112?commentId=-LoIBNdNkiFBwBSOoPuT
Unexpected struggles: writing a book is a skill, and it takes a while to learn how to do it well. I wrote ~10 drafts of The Personal MBA before I figured out how to make it work. I expected it to be difficult going in, and even being prepared for it, it was more difficult than I expected it to be. There's an enormous difference between writing essays (even long essays) and writing a good book.
I built my initial audience via personalmba.com. My biggest mistake was not collecting email addresses in the early years of the site - it's by far the most effective marketing tool for publishing a book.
This comment was deleted 5 years ago.
Wow - great to hear it. Hard to believe that was almost 15 years ago.
I think the fundamentals of business are the same, regardless of industry or company size. One of the things that helped a lot in writing The Personal MBA was working at a Fortune 500 while running my own one-person business on the side: the only principles that made it into the book were the principles that applied in both circumstances. Large companies operate by the same rules, just at a higher level of organizational and operational complexity.
One of the unique advantages that smaller businesses have is being happy to operate in markets that aren't big enough to be enticing to large firms. Six-to-seven-figure annual revenues are nothing to a huge company, but they're meaningful for small teams with low overhead. There are a ton of opportunities for entrepreneurs to serve underserved markets of all sorts in a sustainable and profitable way.
Re: The Personal MBA - I just finished a new edition, which will be published in late 2020. The vast majority of the book is the same, with about 10% new material. I'm very happy with the longevity of the concepts in the book - I didn't have to change much of the existing material. That's a good sign that the concepts in the book really are fundamentals; the basics of the field shouldn't change very much over time.