iMessage Meets Gmail: Spike for Teams Leads Communication and Productivity Overhaul for SMBs

Utilizing two communication platforms is not uncommon for small and medium-sized businesses. From informal chats via messaging apps to formal business emails, the constant back and forths have been the standard practice for communication and productivity that companies have gotten used to all these years.

But as time progresses and modern advancements emerge, it’s becoming increasingly clearer that switching between two (or more) apps isn’t only unnecessary, but also counterproductive.

The use of multiple communication platforms often leads to fragmented conversations and scattered information. Important discussions and vital information can easily get lost in the shuffle, causing confusion and inefficiency. Moreover, employees need to invest time and effort into managing multiple apps, toggling between different interfaces, and adapting to various functionalities, which can be a drain on their productivity.

With the emergence of integrated communication and collaboration tools, businesses are now equipped to streamline their communication and productivity suite. Spike leads this movement by combining the functionalities of both iMessage and Gmail in one unified platform, eliminating the need for users to jump from one platform to another.

Today, the company announces the launch of Spike for Teams, an end-to-end email and team chat service that delivers an unparalleled unified communication and collaboration experience for SMBs. By consolidating communication into one platform, businesses can enhance productivity and efficiency. Team members can easily access all relevant information and conversations, making it easier to follow discussions, track progress, and stay updated on important updates. What’s more, it also reduces the cognitive load on employees, as they no longer need to switch between multiple apps and can focus on their tasks more effectively.

Improved Collaboration, Quicker Decision-Making Processes
Spike for Teams offers advanced features for faster information sharing, improved collaboration, and quicker decision-making processes, including:

Conversational Email: Users can enjoy email conversations that are designed to feel like a chat, enabling effortless responsiveness.

Priority Inbox: The platform automatically pushes the most important emails to the top of the user's inbox, ensuring prompt attention.

Video Meetings: The integrated system allows users to conduct video and audio calls directly within the email and team chat interface.

Collaborative Docs: Users have the ability to engage in collaborative work, including brainstorming, planning, editing, writing, and more, all within a single platform.

Super Search: The platform offers a robust search feature that enables users to instantly locate files, conversations, and other relevant information.

Custom Domain: Users have the option to connect their existing business email domain or obtain a new one through the Spike platform.

Channels & Groups: The platform provides both company-wide and private spaces where users can engage in discussions and collaborate on projects or specific topics.

Magic Message: The platform incorporates AI-powered assistance, allowing users to receive support in tasks such as email replies, note-taking, and composing messages.

Dvir Ben Aroya, CEO of Spike, stated, "Spike has been recognized as the world’s leading conversational email app on the market with more than 1 million active users globally. Now, we're taking our vision of modern and unified communication and collaboration to the next level by launching an integrated email and messaging service for businesses.”

He concluded, “Spike for Teams enables support teams to deliver rapid, precise responses using customizable message templates. It allows agencies to deliver top-tier service to their clients through various channels—email, chat, voice, and video. Startups can keep everyone on the same page using private groups and public channels. As the only communication and collaboration platform built on the technology that powers email, Spike for Teams has a unique edge over platforms that often require everyone to be on the same platform for effective communication.”