22
57 Comments

Your SaaS Isn’t Failing — Your Copy Is.

I once worked with a founder who swore their SaaS had a traffic problem.

They were pouring money into ads, SEO, cold outreach — and getting crickets.
Zero conversions. Barely any trial signups.

They were convinced their niche was too small.
That their product was “too complex for marketing.”

But the truth?
It wasn’t the product.
It was the words.


The Copy That Killed Their Conversions

Their homepage proudly said:

“An end-to-end data orchestration platform for scalable business intelligence workflows.”

(Yeah… no one knew what that meant.)

So I asked them: “What does this actually do for your users?”

They paused.
Then said, “Well… it helps founders understand their users better.”

Boom.
That was the real value — buried under corporate jargon.


The Pain Most Founders Never Admit

You’re an amazing builder. But probably a bad translator.

You know what your product does — you just don’t know how to make people feel what it means.

So you end up:

Explaining, instead of connecting.

Listing features, instead of painting outcomes.

Sounding smart, instead of sounding clear.

But clarity sells.
Because confused people don’t click.
And clarity feels like confidence to your users.


The Moment Everything Changed

When we rewrote that founder’s copy, we ditched every buzzword.

Instead of “automated data orchestration,” we wrote:

“See exactly how users move through your product — no manual tracking needed.”

Simple.
Visual.
Emotional.

The copy stopped trying to sound important and started making sense.

Two weeks later, their conversions doubled.

No new ads.
No redesign.
Just better words.


The Brutal Truth

You’re not selling a tool.
You’re selling a transformation.

The faster you learn to write like a guide instead of an engineer, the faster people will buy.

If your audience needs to reread your homepage to “get it,” they won’t stick around.

Your copy should demo the value — not describe the features.


The Framework That Fixes It

Here’s how we do it at Quratulain Creatives:
1️⃣ Start with the pain, not the product.
2️⃣ Explain it like you would to a 10-year-old.
3️⃣ Show the “before → after” story in one line.
4️⃣ Make your first five seconds unforgettable.

Simple, but it works — every single time.


⚡ Real Talk

If you’re a SaaS founder reading this, here’s the truth:

Your product doesn’t need more features.
It needs words that sell what you’ve already built.

That’s where Quratulain Creatives comes in.

We help SaaS founders turn complexity into clarity — the kind of copy that turns curiosity into conversions.

Want me to review your SaaS messaging or homepage?
A full audit from Quratulain Creatives is $150, delivered within 24 hours.
You’ll know exactly what to tweak for more signups.


💬 Final Thought

Your SaaS can be brilliant.
But if your copy doesn’t connect, it’ll stay invisible.

Fix your words, and you fix your growth.
Simple as that.

posted to Icon for group SaaS Marketing
SaaS Marketing
on October 26, 2025
  1. 1

    The simplest solution is usually the best as they say. Communicating effectively and create a program that audits your efforts is brilliant!

  2. 2

    This really resonates. I’ve seen simple wording tweaks drive noticeable engagement spikes — sometimes it’s not the product, it’s the words.

    1. 1

      Couldn’t agree more. Copy is the silent conversion engine — a tiny shift in phrasing can create measurable growth.
      At Quratulain Creatives, we see this all the time: founders tweak just a few sentences, and suddenly their trial signups jump. It’s never “just words.”

  3. 1

    Totally agree. That story perfectly illustrates the difference between explaining a feature and selling an outcome.

    Conversions doubling with just a copy tweak is a brutal lesson, but the cheapest growth hack there is.

    The take-home for everyone building: Clarity is the ultimate conversion tool. If it takes a user more than three seconds to "get it," you've lost them.

    Question for the builders here: What's one piece of corporate jargon you see everywhere on SaaS homepages that you think needs to die?

  4. 1

    This hits hard; most SaaS landing pages fail not because the product’s weak, but because the copy hides the value behind jargon or fluff. Love your framing around clarity > cleverness and writing for the moment right before a user hits “close tab.”

    Where I’ve seen copy turn conversions around:

    Swapping features for outcomes (“Save 3 hours/week” > “Automated scheduling”).

    Using micro-proof (quotes, screenshots, data) right next to the claim.

    Tight call-to-value CTAs; “See it plan your next post” beats “Try free.”

    Curious; when you test messaging, what metric do you lean on first: CTR lift, demo bookings, or activation rate?

    P.S. I’m with Buzz; we build conversion-focused Webflow sites and pragmatic SEO for SaaS and product launches. Happy to share a short copy-testing checklist if useful.

    1. 1

      This is such a solid breakdown — love how you framed “clarity > cleverness.”

      Totally agree on swapping features for outcomes. I’ve seen entire funnels turn around just by rewriting value props in the language of time saved or stress avoided.

      Re: testing — I usually look at activation rate first. CTR tells you the copy caught attention, but activation tells you it matched intent. That’s where you really see whether the message aligns with user motivation or just curiosity.

      And yes to micro-proof! Even one authentic screenshot beside a claim can lift credibility faster than a full case study.

      Your checklist sounds interesting — always curious how other teams approach copy validation loops.

  5. 1

    This is 100% the truth. So many incredible products die because they can't clearly communicate their value.

    The gap between building a great product and writing great copy about it is massive, especially for technical founders.

    This is exactly why I've become a huge advocate for using AI-native platforms that bake copywriting into the product itself. It's the ultimate cheat code.

    For example, I use Beehiiv for my newsletters. Its built-in "Copilot" AI doesn't just suggest topics; it helps you:

    · A/B test subject lines before you even send.
    · Rewrite paragraphs for clarity and engagement.
    · Generate high-converting landing page copy for your sign-up forms.

    It essentially acts as an in-house copywriter. For a solo founder or small team, this is a game-changer. It bridges the gap you're talking about.

    You can build the best SaaS in the world, but if your onboarding emails, landing pages, and announcements are poorly written, you'll never get the chance to show it off.

    For anyone struggling with this, their free plan is more than enough to see how AI can solve the copy problem: https://www.beehiiv.com?via=Free-plan

    Great post. This message needs to be heard.

    1. 1

      Absolutely spot on — most founders underestimate how much clarity sells. I’ve audited over a dozen SaaS landing pages this month, and 90% of them buried their strongest value prop under jargon or “clever” copy.

      AI tools like Beehiiv’s Copilot are incredible for speeding up iterations, but they still need that human touch to align voice with vision. When the messaging feels human, conversions follow.

      (Also, love your take on bridging the tech–copy gap — that’s literally the problem my agency solves for early-stage SaaS teams every day.)

  6. 1

    Good point. I just launched and realized my first landing page was way too feature-focused. Switched to problem/solution language and it reads way clearer. The 'write for your user, not yourself' advice is underrated.

    1. 1

      Exactly! That shift from “what we built” to “why it matters” changes everything. Most founders fall in love with their features (understandably), but users only care about the outcome.

      You did the smartest thing possible — rewrote it through the user’s lens. That’s where clarity — and conversions — start to spike.

      I help SaaS founders do this all the time in quick brand messaging audits, and it’s wild how just reframing one section can double engagement. You nailed it. 👏

  7. 1

    It’s a bit surprising—our team is just about to start discussing how to design the homepage, and I happened to come across this article.

    1. 1

      That’s perfect timing then!
      Before you dive into design, map out the core transformation your homepage needs to communicate — what changes for your user after using your product.

      If you get that right first, the design process becomes 10x easier.

  8. 1

    “This hits so hard. Most SaaS founders think they have a traffic problem when it’s really a clarity problem. Love how you broke it down — clarity sells, confusion kills.

    1. 1

      Exactly! Couldn’t have said it better — clarity is the conversion strategy.
      Most founders try to fix a “traffic” issue with more campaigns, when in reality, the messaging is leaking trust.

      Once users instantly get what you do, traffic turns into traction.

      That’s why at Quratulain Creatives, we always audit clarity before scaling — otherwise you’re just amplifying confusion

  9. 1

    This hits way too close to home. I spent 4 months building my product and literally 15 minutes on the homepage copy. My CTA was "Get Started" - no context, no urgency, nothing.

    Conversion rate was 0.8%. Changed it to "Start your 7-day trial (no credit card)" and it jumped to 3.2%. Same product, same traffic, just better words.

    The painful part? I kept blaming my product-market fit when the real issue was that nobody understood what I was offering in those critical 5 seconds on the homepage.

    What's the first copy change you made that actually moved the needle?

    1. 1

      This is the story every founder eventually lives. The copy wasn’t broken — it was invisible.
      That’s the magic of words: same product, same traffic, totally different response.
      My first big change? Ditching “We help teams…” for “Your team hits deadlines 2x faster (without burnout).”
      Instant clarity, instant trust.

      1. 1

        Exactly! Clear, outcome-driven copy turns browsers into believers. It’s amazing how one line can shift the entire perception.

  10. 1

    Great insights! It's surprising how much of a difference clear, benefit-driven copy makes. Simplifying language to highlight user outcomes can often double conversions without changing the product. Thanks for sharing this perspective!

    1. 1

      Spot on. In every audit we do, the biggest wins rarely come from new features — they come from rewriting existing ones in plain, outcome-focused language.
      It’s proof that clarity sells, complexity confuses. You nailed it. 👏

  11. 1

    That’s actually a solid point. A lot of SaaS products don’t have a product problem — they have a messaging problem. If your copy doesn’t clearly show value, speak to pain points, or spark trust, even the best features won’t convert.

    1. 1

      Exactly. It’s rarely the product — it’s the positioning.
      We help SaaS founders reframe their copy around outcomes and trust signals, and it’s wild how fast conversions jump once users actually “get it.”
      If more teams treated messaging like a growth channel, we’d see way fewer “PMF” crises.

  12. 1

    This resonates hard. We worked with a SaaS founder who said 'our product is too complex to explain.'
    Turned out it wasn't complex, their messaging was. Conversions increased threefold after we removed the jargon and presented the transformation visually. Your point about 'explaining vs. connecting' is exactly why video works so well for SaaS. When you only have 90 seconds and a camera, you can't cover your tracks with buzzwords.

    1. 1

      100%! The “complex to explain” myth pops up in almost every audit I do.

      Once we translate features into user outcomes, the product suddenly feels 10x simpler — because it finally makes sense to the person buying it.

      Love your point on video too — it forces clarity. No hiding behind buzzwords when you have to show value, not just talk about it.

  13. 1

    This resonates hard. We worked with a SaaS founder who said 'our product is too complex to explain.'
    Turned out it wasn't complex, their messaging was. Once we stripped the jargon and showed the transformation visually, conversions jumped 3x.
    Your point about 'explaining vs. connecting' is exactly why video works so well for SaaS. You can't hide behind buzzwords when you have 90 seconds and a camera.

    1. 1

      100%. Messaging clarity is product clarity — if you can’t explain it, you can’t scale it.
      And yes, video forces truth: 90 seconds to make someone feel the value, not just hear features. We’ve noticed that when SaaS founders script their explainer after rewriting their core copy, engagement triples. The story becomes coherent across all assets.
      Love that you mentioned transformation — that’s the entire game.

  14. 1

    Yeah this is so true. Most SaaS products don’t really have a product problem it’s just bad copy. If people actually understood the value in plain language half of them would be doing way better...

    1. 1

      Exactly. The problem isn’t the product — it’s the perception gap.

      We’ve seen founders burn months optimizing features when the real bottleneck was understanding.

      When you translate complex outcomes into plain language, users instantly “get it.” That moment of clarity is where growth actually starts.

  15. 1

    Couldn’t agree more! I’m currently working on the slogan and copy for my own product — your post was very helpful.

  16. 1

    True. Most SaaS isn’t struggling because the product is weak — it’s because users can’t quickly grasp why it matters. Developers explain how it works, but customers buy what it changes.

    Still learning this myself: clarity beats cleverness every time. Thanks for the reminder.

    1. 1

      Couldn’t agree more. The hardest pivot for technical founders is moving from “explaining the engine” to “selling the ride.”
      Once you anchor copy in the after-state — what actually changes for the user — clarity naturally beats cleverness.
      Every successful messaging project I’ve done at Quratulain Creatives starts with that shift.

      1. 1

        Love how you phrased that — “selling the ride” instead of “explaining the engine.”

        As a developer-turned-founder, I definitely default to the engine part. I recently launched my first product, and the landing page originally sounded like a spec sheet instead of a story. Users don’t connect with tables and feature lists — they connect with what changes for them tomorrow.

        I’m actively trying to rewrite my messaging around that after-state. It’s uncomfortable, but it feels like the right direction. Appreciate you reinforcing this mindset.

  17. 1

    100%. Most SaaS pages try to explain what they built instead of why it matters to the user.

    I noticed this firsthand while validating my own product — simplifying the copy increased responses more than changing features.

    1. 1

      That’s such a key observation. Feature changes tweak the experience, but copy changes the perception — and perception drives conversion.

      It’s always fascinating to watch metrics move just because the words finally align with the value.

      That’s why at Quratulain Creatives we start every audit by testing messaging before design — clarity almost always moves the needle first.

  18. 1

    Conveying what your solving in simple terms will help you get more customers.
    Sometimes we over complicate the things. Always follow strategy of KISS( Keep It Simple and Short).

    1. 1

      Exactly — most SaaS founders fall in love with their product, not their message. Simplicity converts because clarity builds trust. I actually show this in my audits — it’s crazy how a few words can double conversions.

  19. 1

    This hits hard. Most of us founders are too close to our products - we explain how it works instead of why it matters. The "explain it like you would to a 10-year-old" rule is spot on. Clear copy doesn't just sell better, it builds trust faster. Great reminder that clarity is the real conversion lever.

    1. 1

      Exactly — that’s the biggest blind spot I see in every audit. Founders know how their product works better than anyone, but forget that users buy the why. When we fix that, conversion graphs start behaving very differently

  20. 1

    This hit home 😅 — I’ve been realizing how much wording affects conversions, even more than features. Do you think strong copywriting can fix a mediocre UX, or only amplify a solid one?

    1. 1

      Such a good question — I’ve seen strong copy rescue mediocre UX more than once. When the story clicks, users give the product a chance. But when both copy and UX align? That’s when growth starts feeling effortless. Want to guess which one I fix first in audits? 😏

      1. 1

        Love that perspective — copy and UX working in sync really does feel effortless when it’s right. Appreciate the real-world view from your audits!

        1. 1

          Of you want our audit and service you can email us we give free mini audit

  21. 1

    Love the ‘explain it like you would to a 10-year-old’ part..

    1. 1

      Right? The best copy always sounds like a smart friend explaining something over coffee. If a 10-year-old gets it, a distracted SaaS visitor definitely will 😅. That’s actually a rule I use in every audit — clarity converts faster than cleverness.

  22. 1

    Great analysis! That's why I love to tell founders to look for PMCF (Product-Market-Communication Fit), not just PMF. You can be selling chocolate cake at a kids party and still fail if you pitch it wrong.

    1. 1

      Exactly! You nailed it with ‘Product-Market-Communication Fit’ — I see so many SaaS founders stop at PMF and wonder why traction stalls. The right offer pitched the wrong way still misses the mark. It’s wild how often a messaging tweak flips everything. Happens in almost every audit I do 😅

  23. 1

    So true .... most SaaS founders don’t have a traffic problem, they have a translation problem.
    I’ve seen products with 100 monthly visitors convert better than ones with 10k, simply because their copy spoke like a human.
    If users can’t repeat what your tool does in one sentence, no amount of marketing will save it. Clarity really is the best growth hack.

    1. 2

      Couldn’t agree more — the best SaaS growth stories I’ve seen started with fixing translation, not traffic. When users can instantly repeat your value in their own words, you’ve won half the battle. That’s literally what I measure first in every audit 🙂.

      1. 1

        Yes....clarity always scales faster than traffic. when messaging clicks, growth becomes a natural outcome, not a forced one.

  24. 1

    This article on the importance of SaaS copywriting was truly enlightening! I completely agree that good copywriting is not just about describing product features, but also about delivering value and moving people’s hearts.

    1. 1

      Thank you! That’s exactly it — copy isn’t just words, it’s emotion translated into clarity. When founders learn to communicate value with heart, everything — conversions, trust, retention — starts flowing naturally. That’s the core of every audit I do 💫.

  25. 1

    That’s a killer diagnosis. You nailed it because jargon is the silent killer of conversion, and shifting from “explaining” to “connecting” is the move.

    The real leak isn’t homepage confusion, it’s the six-figure yearly opportunity cost when the copy layer can’t turn clarity into a locked-in, non-negotiable financial win for the founder.

    We don’t just cut buzzwords, we swap them for a Conversion Certainty Contract that removes the prospect’s need to do ROI math. That shift converts high-intent traffic 5X faster by flipping the question from “what does it do?” to “when do we start?”

    You’ve solved clarity. How are you tracking the financial hit of waiting one week to drop in the Zero-Risk Reframe that guarantees final client commitment?

    1. 1

      Exactly — I love how you framed that: the real leak isn’t confusion, it’s the silent cost of delayed clarity. I track that in my audits as the ‘Conversion Certainty Gap’ — how much revenue is left on the table every week copy isn’t optimized. Once founders see that number, they stop treating messaging as a creative task and start treating it like risk management

      1. 1

        That’s a sharp framing. Calculating the Conversion Certainty Gap is step one, the must-do diagnostic.

        The real leak isn’t the calculation, it’s the massive opportunity cost from a vague copy layer that doesn’t force the next revenue-driving action once the client sees the number.

        We don’t stop at the audit, we swap the vague language for a Zero-Risk Reframe that guarantees the client’s financial outcome, the only way to convert high-intent traffic 5X faster.

        Now that you’ve sized the risk, how are you pinpointing the one sentence that locks in client commitment and kills their need to run their own ROI math?

  26. 1

    This hit hard mannn
    Couldn’t agree more ....so many brilliant founders bleed users, not because their product fails, but because their words do.
    I’ve seen this first-hand while helping startups build and launch MVPs — the ones that win are the ones that explain the transformation, not the tech.

    Loved the “explain it like you would to a 10-year-old” line — gold.
    Would love to jam sometime on the intersection of product clarity and AI-assisted storytelling — that’s a space we’re experimenting heavily with at CogniMuse.

    1. 1

      Appreciate that! 🙌 You summed it up perfectly — most MVPs don’t fail from bad tech, they fail from missing translation. And wow, product clarity + AI-assisted storytelling sounds like a killer mix. Let’s definitely compare notes sometime — I’m deep in testing how narrative frameworks can make SaaS onboarding feel frictionless.

      1. 1

        Thank Youu....
        I noticed you wanted to have a collab with me and asked for my mail ID in one of my other comments on ur post , so here it is - [email protected]

Trending on Indie Hackers
Solo SaaS Founders Don’t Need More Hours....They Need This User Avatar 45 comments Planning to raise User Avatar 15 comments The Future of Automation: Why Agents + Frontend Matter More Than Workflow Automation User Avatar 13 comments AI Turned My $0 Idea into $10K/Month in 45 Days – No Code, Just This One Trick User Avatar 13 comments From side script → early users → real feedback (update on my SaaS journey) User Avatar 11 comments