I’m the founder of ResumeMaker.Online, a resume builder tool that aims to help non-tech savvy users to easily design an effective resume and have a fair chance to get the job they want.
Resumemaker.online recently reached a huge milestone: 1.000.000 free downloads. Almost at the same time, it also hit 100.000 unique visitors per month for the first time. I thought it could be a good idea to write a simple recap and look back on how it grew this much without me spending any considerable time for marketing.
Disclaimer: this is by no means a guide or advice on what to do, because I’m far from being a good marketer (more often than not I feel like I’m throwing darts in the dark), but by telling my story, hopefully it sparks ideas that are applicable to your businesses.
During these past 3,5 years since I launched ResumeMaker.Online, I moved to three different countries and worked at three different full time jobs.
Adapting to new cultures, settling down and finding where to live, visa paperwork, learning the ins and outs of new organizations: there were always too many things going on at the same time to set proper routines around a side project, plus I didn’t want to neglect my main source of income nor my relationships. It was not uncommon to spend entire weeks without being able to work on my side project for more than an hour or two.
Eventually, I managed to consistently work from about 4 to 6 hours during the weekends. Not ideal but, at least, it narrowed down the scope. This made it clear that the marketing strategy needed to be one that wouldn’t require constant action from my part. Instead, it should focus on bringing practical long-lasting, continued results. Here it is what worked:
Almost 65% of the traffic comes from organic search. I had a head start by being selected #1 Product of the day + week on Product Hunt. This built a good reputation and snowballed into countless backlinks, tweets and shares from day one.
I was a total beginner and not part of the indie hackers scene at all. I posted it just for fun, with zero real expectations. Looking back, knowing now how much of an impact it can have, I would have taken more time to prepare for the launch to leave less room for luck to play a major role.
From there on, it was relatively easy to follow up to the successful launch. I wrote an UX case study, did multiple interviews and got featured on several indie hacker /Saas related websites (including IndieHackers), although it was always a struggle to get noticed outside the tech, design and indie hacker bubble.
My target audience are not tech savvy users and the goal was to get press coverage on more main stream channels. I wrote a cold mail template with a media kit attached that I sent to hundreds of journalists with pretty low success. I realized then, that it was not time effective to peruse both small, medium and big publications. So, I made the bold assumption that once a big online newspaper writes about my product, then the smaller ones would echo the story.
At first, I was not getting any replies and getting really frustrated seeing how the little time I had was going to waste, so I decided to change the angle of the story. Instead of making it about the product, I made it about my personal journey.
During that time, Argentina (my home country) was suffering harshly the economic effects of the pandemic and it was under one of the most strict set of restrictions in the world. The story about an Argentinian that fled the country, landed a job overseas, and was helping others do the same was much more interesting to a mainstream audience than just talking about a website. And it worked! I managed to get an interview with Clarín, one of the most popular news sites in South America with more than 20 millions (!) unique visitors per month. As an extra, my assumption was correct and a lot of other news websites did echo the story, resulting in even more back links without me having to move a finger.
I’ll try to be alert to any new window of opportunity to pitch journalists with the right angle and multiply the result of the efforts, rather than merely talk about the product itself and getting low return of the time investment.
Getting high quality back links was only one part, the other was making sure the website meets the Google SEO requirements with flying colors. At one point, I got really comfortable with the rankings. ResumeMaker.Online was on the first page of Google for keywords like “resume maker” in almost every country, thanks to the number of backlinks. Then, from one day to another, the December 2020 Google Core Update tanked the rankings hard.
I was in shock, thinking the site was never going to recover. In a way, I’m glad it happened. It was a much-needed wake-up call to take ResumeMaker.Online to the next level and tick all the boxes in Google Search Console.
Back in early-mid 2021, I took a two week vacation at my full time job. I just chilled and recharged during the first week and, after that, I worked non stop on fixing all the problems that Google listed and revamped the mobile experience from scratch. Nowadays, ResumeMaker.Online v2.0 ranks better than ever and the improved performance (perfect score in Google Insights) have had an impact, not only on the rankings, but on the overall user experience and sales as well.
I introduced support for six more languages: Spanish, German, Portuguese, Swedish, French and Italian. Data shows that despite most of the traffic is in English, up to 10% of users land in non-english pages.
During its first years, I was concerned that monetizing the product could get in the way of growth. Instead, I offered a 100% free service but I added a watermark link at the end of the page. By nature, a CV is shared with multiple other people and I wanted to leverage on that. Currently, almost 2% of the traffic comes from users that click in a watermark that took me less than 10 minutes to add.
When I introduced the paid PRO version (without watermark), the free download remained available, but this time, locked behind a share-to-unlock feature. Now, users need to share a link on one of the available social media channels in order to unlock the download link, a fair deal in my opinion.
Currently, more than 25.000 free resumes are downloaded monthly. Even though many users do probably delete their post just after sharing, around 10% of the traffic comes from social media every month. This is a huge increase compared to previous performance.
After payment, users can also spread the word by sharing a discount link for the PRO download with friends and family. The traffic from this source is below 1%. Naturally, it is too low compared to the result of other efforts, but almost 70% of paid users copy the link and the conversion rate is almost double.
It was important to have realistic expectations on what I could accomplish with limited time, although there was no reason not to get ready for what’s to come. I have plans to launch a remote jobs newsletter some time during this year, so I added a newsletter subscription form. It currently sits at 30.000 subscribers averaging +800 new subs per week. When time is right to start working on this, subscribers are already there!
The dream is to come to a full circle and end up in a situation where most things are automated and no active marketing is required from my part, besides two or three hours of work per week, but with much bigger revenue than now. So, in the meantime, there’s plenty more work to do!
For more updates you can follow me on https://twitter.com/Fer_MOMENTO
Awesome case study :D
I wouldn't call this no marketing because you have the Great Resignation on your side ;) jk
Looking back is there anything you think you could have done better or would have done differently?
Thanks in advance.
Thanks a lot! I wish I could have joined a community and built in public, to be held accountable, be more focused, inspired and motivated. I have a background in freelancing and I managed my own design studio for years, so having good discipline was not a weak point. I just think it could have given me an extra edge to work a bit harder and skip watching a movie or playing some videogames and squeeze an hour extra or two on the weekends.
Good advice. Thanks for sharing :D
congrats, in terms of effort this is pretty substantial and clearly its well deserved. My question is in regards to your producthunt launch. I am currently considering a product hunt launch and I wonder what you would have "prepared" differently as you say? There aren't many people who write in their product hunt introduction so maybe it's more about the gif or images? Steps to using the product? Curious to hear your thoughts.
Thanks! I actually detailed in one of the previous comments how I didn't put any effort at all on my PH launch, so I don't feel like I can give any advices. I personally like when founders record a video using Loom or similar and show their faces and talk while using their product. It feels fresh and personal, especially when they don't take themselves too seriously and the passion they have can be felt across the screen. That's what I'll attempt for my next launch, we'll see if it works. Good luck with yours!
Thank you for sharing! I love the share to download / Sharable discount link. Creates a snowball effect and inspires me for my own startups! Thank you!
Nice! Hopefully it works out for you too, best of luck.
Last time I checked, locking content or features behind sharing was explicitly forbidden by most social media sites.
If they catch you they’ll disable your ability to post / block all links from your site.
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The secret sauce here is you found your story.
You realized your company has so much more to "say" than the obvious pain points and value propositions. Your company says something about the world. The trends and human dramas unfolding in real time. You discovered the emotional ground on which your business was built.
Keep pushing that button.
Exactly what I was thinking reading this!
Storytelling is the soul of a great brand - and marketing is just telling that story repeatedly and consistently.
You made time for marketing, just not perhaps what you thought of as marketing.
Congratulations!
Thanks for such a thoughtful comment!
@Fer_Momento happy to see a story of someone from Argentina 🇦🇷 🙌, congrats!!!
Gracias, querido!
great website and great story! but what I found most interesting about it is the 30.000 newsletter subscribers and +800 per week. that's fantastic! seems like the remote jobs newsletter will very soon overshadow the revenue from the resume side of the business
Thank you , and yes! I think so too, I am taking baby steps towards launching the newsletter and the job board during the second half of the year.
Awesome post Fernando , thanks for sharing! I especially like the "story angle" that finally got you press coverage - really nice example of how storytelling beats just talking about your product directly.
Thank you!
thanks for that! did you try paid ads as well? any feedback on that?
I did in the past, then COVID hit and the some companies of the pulled out. I was earning about $2,000 per month too. That is when I switched from free to freemium. But I am considering adding a subtle ad spot soon and see how it works now with higher traffic.
Great post! How did you create the referral discount link system? Did you create it yourself or use a tool to generate it?
Thank you. I coded it and it's pretty basic, although there's probably third party tools you could use too.
Amazing website you've created... looks great and feels great. Where and how did you get your start in computers?
Thanks! I started back in the early 90's creating Dragon Ball websites full of annoying gifs on Geocities.
This is inspiring - amazing work, congratulations!
Great writeup. Very useful, thank you!
Very useful thank you for sharing
thanks Fernando, loved reading this, especially your realisation about pitching to the press your personal story, that's such a great lesson :)
So many nice tricks. Well played!
When you wrote about the link at the bottom of the CV, I thought people would just cover it with a white rectangle. But asking to share on socials to keep it free is such a nice hack.
Keep us posted 🤞
They could actually cover it but depending on the tool they use, the links for contact details would be overwritten. But anyways, they always find a way. I know users take screenshots too, and even if they share it they can also delete the post right after... At some point it was annoying, now I don't really care as much.
Thanks!!!
Thank you for the detailed write up! Curious, what is your tech stack?
Awesome use case. I'll take note
Thanks!
Thank you for sharing! Loved reading this journey, and I definitely came across it in my previous Google searches....love seeing it on IH. Best of luck in continuing this venture!
Much appreciated!
Your journey is really inspiring, can’t wait to implement all those things in my product creation journey
Thank you. Best of luck with that!!!
Nice experience, nice story and great product! I used it back in 202/2021 and already thought - this is nice!
What everyone should take from you is - just experiment and continue trying. Your approach won't work for everyone, meantime by trying and not giving up sooner or later you also can get press coverage. Just prepare that interesting story that media are looking for.
Yes! It actually sounds like the most accurate TLDR I could add at the end of the article. Thanks and glad you liked the product. Btw did you land a job after using it last year?
Yes, it worked perfectly well.
Great share !
Questions :
You said google in somepoint hit you hard , how did you managed to fix all the things google demanded from you ? is there any helpers on line ?
Also where do you host your app? how much $$ it takes from your total revenue ?
Thanks
The fixes mostly had to do mostly with improving the load speed and offering a dedicated mobile experience.
When it comes to speed, adding a CDN helped a lot, although the main task was to rewrite a lot of code and defer the load of resources after the user clicks "Create resume". It was about 1.2mb before, now it's only 140kb that are transferred for the page to load.
Regarding the mobile experience, it was extremely tricky to make it work. It would have been easy to change the UX, add some responsive inputs and a submit button, but that's not the experience I'm looking forward to provide. I wanted to compromise as little as possible, because by allowing to fill in the resume in real time directly on the template, it helps to convey a much more real sense of progress. I think it also creates momentum and turns a cumbersome task into more pleasant experience.
The costs are almost 0! It is hosted on GoDaddy with a free Cloudfare CDN on top.
Thanks!
Wow! @fernando Amazing. Thanks for sharing your story. I testament to commitment, focusing on critical path work, and following your intuition! Very inspiring!
That’s very kind of you, thanks!
very detailed post, thanks for sharing your story and experiences :)
Of course! I’m glad you dug it.
Awesome, awesome writeup. Thanks for sharing!
Happy that you liked it, thanks for commenting!
This is awesome! I've been looking for a simple, online resume builder like yours for years now. This does everything I want it to do!
Great writeup too!
Woohoo, thanks!
Great story and lessons to be learned. You sure got a heck of a lot of marketing done with "no time for marketing"!
Haha well... some might say time is relative!
Thanks for your comment!
1- I did absolutely nothing special, quite the opposite! I did not put any thought to it. I was quite close not to even post it. I initially built this just as a fun side project, to prevent burning out from doing only boring client work for my design studio.
I was not part of any indie hackers community, build it in isolation and since my background is in design, not coding, it was easy for me to underestimate myself. Especially as a solo founder! Despite the fact that I've gotten really good feedback from the people I shared it with (mostly not tech savvy), I launched on PH without looking for any hunter, did not follow any guide, and the screenshots I uploaded were mistakenly in Spanish (the video still is!).
There's an untold part of the story. I actually gathered only 5 upvotes the day I launched. Exactly as I expected, and I was totally ready to abandon the project. Then the next day I woke up with tons of emails and notifications. I couldn't understand what happened. It seems that one of the PH admins liked the product and decided to bump it for to the next day submissions, and only then it got to #1 spot.
2- I'll look for them and update the answer!
3- I backpacked around Europe for a couple of months while building the product. I stayed at hostels, which was perfect to get feedback and interview potential users from all over the world. This not only helped me to build a better product but they were kind enough to help me with some of the translations later on to check if Goolgle translate did a good job. TBH some translations are not perfect and not optimized for SEO as I much as I would like to.
4- I don't have the full data, but around 70% of the paid users copy the link, and then 5% of the sales driven by them.
Thanks!
Thanks for the detailed responses! Really cool journey you've had.
Excellent. Thank you for sharing!
🍻
Thanks, glad you enjoyed it!
Great story, and a well done product. Haven't tried it myself, but does the resume also live under a permanent link on the page, which a user can then share indefinitely?
Thanks! No, the output is the PDF file that users share.
Alright. Just throwing out ideas, maybe someone might want to have that cv available online/public... ;)
Definitely, it could be one of the PRO features if one day I decide to go for that route. Nowadays the site does not require any sign up and does not store any information users input to create their resumes (although they can save the progress locally and continue later on), so it would require a bit of work. Thanks again!!!
Very impressive, congrats! My first startup was also a resume builder 😉.
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:) :) :)