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12 Comments

Slack Communities

Hi IndieHackers!

If anybody is working on building communities in Slack, I would love to hear from you. I am working on https://lunarpin.com to help keep track of important conversations in Slack.

The product is mainly aimed at organizations, however I think it might be valuable to include features that would help Slack communities.

Is anybody interested in beta testing this product or providing some feature feedback?

Do you think this idea is valuable?

posted to Icon for group Community Building
Community Building
on October 31, 2020
  1. 2

    I'm not too clear about how it works, but I think for it to be useful to communities it would need to support the fact that the biggest problem for Slack communities is the 10k limit.

    So, how does the Pin feature work with that in mind? IMHO it would have to extract/copy the data elsewhere?

    1. 1

      Very interesting idea and question. One thing I wanted to avoid was extracting any message content to keep that content in slack (least privilege). Might be interesting to have the ability to have a selective deletion of slack messages in channels that did not get pinned before a certain point? To keep under the 10k limit? Thoughts? Automatic housekeeping if you will.

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        I was about to comment on the 10K limit too.

        I copy stuff that's really valuable off into Evernote because I am on some very noisy Slacks - This Week in Startups has 36K members for example and stuff lasts only a few days before hitting the limit.

        ability to have a selective deletion of slack messages

        uhh, do you belong to many public Slacks and understand how they work?

        1. 1

          I am focused on private slack teams with this product, that is why I am reaching out on this group and want to learn more about the community side.
          So ignore the deleting part haha. So if I were to add the ability to copy the data if needed (like a on/off) feature that would be valuable on the community side?

          1. 1

            The difference between private, paid Slack teams in a busy org (I've been there, at Realm) and public communities on Slack is massive.

            That difference is so big I would look at that as entirely different products with radically different feature sets and marketing, even if you use a portion of the same tech underneath.

            As you have already seen, by not being specific, most people will assume you're talking about public Slacks.

            Also, something you may not have considered, there's a difference between private and paid as the two are orthogonal.

            You can have a controlled access slack forming a private community but that's still not paid and has the 10K limit.

            Whilst you could theoretically also have a very open public slack that was paid and therefore unlimited, in practice that's never gonna happen because of the insane cost.

            So, to be clear, your design and marketing needs to be offering a product for:

            1. private, paid slacks within an org
            2. unpaid slacks with the 10K limit

            Yes, easy copying out of data is likely to be valuable to a community but is going to need careful design to avoid violating their terms of service.

            eg: attempt to use our APIs in a manner that exceeds rate limits, or constitutes excessive or abusive usage

            Consider from Slack's viewpoint - one conversion point is an organisation that can afford to pay getting fed up with losing old data from their free plan.

            Your product directly breaks that conversion point if it allows easy copying.

            1. 1

              This is some very detailed and welcome input. Taking into consideration all of this, I'll stay on the current path without copying over message content.
              I think regardless, the ability to bookmark conversations could be valuable in either case. This is what I will focus on.

          2. 1

            Appreciate all the feedback on this. So I have added a feature where you can either "Pin message" to add a linked bookmark back to the message (normal functionality), or archive message that will archive the message's contents as well. This feature for "archival" can be controlled by the team admin. What do you think about this?

  2. 1

    Very cool. How has it been trying to get Slack users to use your service? How are you reaching out and getting users?

    1. 1

      I have momentarily taken a pause on this project as the idea validation didn't go as planned. Failed early and temporarily moved on :) my new project is https://shaka.live. I am having a lot more success in capturing leads and getting interested people.

      1. 1

        That's good you figured out that out quickly. Great to hear you fond something else that is making progress.

  3. 1

    I don't really get it. Channels have pin options in slack. Then why to pin the message somewhere else?

    1. 1

      Thanks for the feedback! So one of the problems with pins is being able to tag, categorize, or keep multiple organized bookmarks referencing important messages or discussions. Also, there may be a message that you want to keep visible and searchable for yourself, but is not important to others. Also, a way to see all bookmarked messages across all channels. The pins in slack are pretty lacking in functionality and I am always having to wade through junk messages to get back to important stuff.

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