I built something that speaks to your visitors before they leave - looking for 5 founders to try it free
Every week, someone spends 4 minutes on your pricing page, hovers the buy button, reads everything, and closes the tab.
They had a question. Nobody answered it.
I built Concier because I kept seeing this happen. It's a small script you paste on your site. It watches how visitors behave - scroll depth, time on page, CTA hovers, exit intent - and when the signals are strong enough, it speaks first. Not a greeting. Something specific to what they just did.
"You were right there. What stopped you?"
It's not a chat widget. Chat widgets sit in the corner waiting to be clicked. Less than 2% of visitors ever click them. Concier doesn't wait. It already knows the visitor came from Product Hunt, spent 3 minutes on pricing, and is about to leave. That's when it talks.
One script tag. Works on Webflow, Framer, Shopify, anything.
I'm looking for 5 founders with real traffic to try it free and tell me honestly what they think. No card, no commitment - just install it and see what happens on your own site.
If you're losing visitors silently and want to see what they were actually thinking, reply here or DM me.
tryconcier.com if you want to see how it works first.
Interesting approach — feels like you're tackling the “last moment before drop-off”.
Have you also looked at how users arrive via AI tools (Claude, ChatGPT, Perplexity)?
We're seeing that if the positioning isn't clear for AI, users might never even reach that final step.
Would you like to try Concier? It's free for the first month, then you can decide.
Yeah, the “last moment” only matters if users reach that point.
With AI traffic, the filtering happens much earlier. If positioning isn’t clear, you don’t even get considered.
It’s really two problems. Getting chosen, and then converting. Most people focus on the second and miss the first.
That moment you’re describing is real.
Someone spends time on pricing, hovers the button, and leaves. It looks like hesitation, so the instinct is to step in right there.
But most of the time, that decision didn’t break at the exit. It broke earlier in how they interpreted what they were seeing.
By the time they’re leaving, they’re often not looking for an answer anymore. They’ve already formed one.
So the question becomes less about:
can you intercept the moment?
and more about:
are you changing the decision, or just interrupting it?
Because if the friction is upstream, pricing clarity, positioning, trust, even a perfectly timed prompt risks feeling like pressure instead of resolution.
Curious if you’ve seen cases where this actually reverses the decision, not just delays the drop-off.
this is such a good point
i’ve been thinking about this a lot too. most of the time the decision is already made way before they reach pricing. by the time they hover or try to leave, they’re not really exploring, they’re validating what they already feel.
from what i’ve seen, this kind of thing only works when the hesitation is light. like a missing detail, a small doubt, or confusion. in those cases, the right nudge at the right time can actually flip it.
but if the issue is deeper, like unclear positioning or trust, then jumping in at exit just feels like pressure.
so yeah, it feels less about catching the exit and more about shaping the understanding earlier. the exit signal is useful, but probably not where the real win is.
Yeah, this is a sharp read.
I’d push one piece a bit further though.
It’s not really exit vs earlier. It’s about when the decision actually gets formed.
Most people think the decision happens across the page, but from what I’ve seen it usually locks much earlier, sometimes before they even understand why.
By the time they hit pricing or start to leave, they’re not deciding anymore. They’re confirming what’s already been set.
So exit intent only works if there’s still cognitive movement left. If that structure is already set upstream, no timing at the end will fix it.
That’s why it feels inconsistent.
It’s not the tool. It’s where in the decision timeline you’re trying to intervene.
Totally agree with your point. Do you have this problem on your site? Would you like to try Concier? It's free for the first month and will give you great insights on your visitors.
This sounds like a great conversion-focused idea for founders. A tool that engages visitors right before they leave can be highly effective when it offers clear value and feels non-intrusive. Exit-intent solutions have shown strong results in lead capture, waitlist growth, and recovering abandoning visitors, with many founders reporting noticeable uplift in signups and conversions.
Do you have this problem on your site? I'd happily set up Concier on your website and it will be free for the first month.. let me know
yeah, totally agree with this
i think the key is “when it offers clear value”. a lot of exit-intent stuff works not because of the timing alone, but because it answers something the user was already stuck on.
the tricky part is founders see the uplift and assume it’s the interruption doing the work, when it’s often the clarity inside that moment.
if it’s just a generic “wait don’t leave”, it dies.
if it actually resolves a doubt, then yeah, it can recover a meaningful chunk.
feels like the real opportunity is less about exit intent as a tactic, and more about using those signals to figure out what people are missing in the first place.
This is actually a great idea. Many visitors leave websites due to small issues like unclear instructions or technical problems, especially with devices. I’ve seen similar behavior on my own site where users struggle with speaker issues like water damage or low sound and leave without finding a quick solution.
Providing timely help really makes a difference. I also work on simple fixes for such problems
Would you like to try Concier on your website for a month? I'll set it up for you myself.. and it'll be free for a month.
yeah, that’s a perfect example
most people don’t leave because they’re not interested, they leave because something small broke or wasn’t clear
if you can step in with a quick, useful fix right then, it feels like help, not interruption
The 2% click rate on chat widgets is the part that always bothered me. you're essentially waiting for the one person willing to raise their hand while the other 98 quietly leave.
Curious how it handles repeat visitors, though.... someone who's been to the pricing page three times probably needs a different nudge than a first timer. Does it account for that?
Would you like to see it working on your website for a month for free?
That's exactly the case. And the worst part is the 2% are usually already decided. The people who actually needed help never clicked anything.
On repeat visitors, yeah it handles that. Someone coming back to pricing for the third time gets a completely different opening than a first timer. It knows they've been before, what pages they visited, and if they raised a concern in a previous session it opens with that directly. So instead of a generic nudge it's more like "back on pricing, what would make this a clear yes or no for you." Which is a very different conversation than the one you'd have with someone seeing it for the first time.
That's actually one of the triggers that fires immediately regardless of any other scoring. Return visitor on pricing is treated as the highest intent signal there is.
You’re betting that timing + context beats passive chat, and that’s the right angle.
If this works, it’ll be because it interrupts hesitation without feeling like interruption.
Do you have this problem on your site?
yeah exactly… that’s the balance i’m chasing
if it feels like a popup, it’s dead.
but if it feels like “oh this showed up right when i needed it”… that’s where it gets interesting.
That’s the sweet spot.
The best interventions feel less like marketing and more like timely assistance the user almost expected.
Yes exactly
Nice insights here. I actually faced this exact issue recently and found a workaround that saved a lot of time. It’s always good to see different perspectives on this.
Let me know if you want to try Concier :)
yeah same here… it’s one of those problems you don’t really notice until it hits you 😅
always interesting seeing how others approach it though… there’s usually more than one clever way around it.
This is a strong use-case — catching intent right before drop-off is where most revenue leaks happen.
But I’d be direct on one thing:
“Concier” is holding this back.
The behavior is clear:
→ detects hesitation
→ surfaces the exact question
→ recovers lost conversions
That’s sharp.
But the name doesn’t signal any of that — it feels vague, almost like a generic assistant.
In cold or first touch, people decide in seconds:
“is this relevant to my problem?”
Names that hint at:
→ intent
→ conversion recovery
→ lost revenue
will get way more clicks/replies than something abstract.
Right now your product is stronger than how it’s perceived.
Curious — have you tested any naming angles around “recovering lost buyers” or “exit intent conversations”?
Appreciate the honest take and you're not wrong that "Concier" doesn't scream "conversion recovery" on first read.
Honestly I went back and forth on the name a lot. Landed on it because the behavior I was going for was less "exit intent tool" and more... something that actually talks to your visitor like a person would. A concierge who notices you're about to leave and says the right thing. That felt closer to the vibe than something like "RecoverIQ" or whatever.
But fair point that in a cold scroll, subtlety doesn't help you.
Curious what names you've seen actually land well for this category - most of the ones I can think of either sound too salesy or too generic. Happy to be wrong on the naming if something clicks.
Makes sense — concierge works conceptually.
But in a cold scroll, people aren’t thinking “experience,”
they’re thinking “does this recover my lost conversions?”
That gap is where you lose attention.
Names that land here are just:
→ obvious about the job (recover / catch / convert leaving users)
You’ve got a strong product — just a softer entry point right now.
I’ve seen a few directions that balance this well.
Happy to share 👍
Sure, send them over, always good to see what's working.
Cool — easier to share properly on LinkedIn.
I’m Aryan Y. there — feel free to connect.
What’s your LinkedIn?